Terms and Conditions
Welcome to SpexStation, your premier destination for eyeglasses. Please read these terms and conditions carefully before using our services.
Acceptance of Terms
By accessing or using SpexStation’s services, including browsing our website, making purchases, or engaging with our customer service, you agree to be bound by these Terms and Conditions.
Products and Services
- SpexStation offers a variety of eyeglasses, including prescription lenses, sunglasses, and accessories.
- We strive to accurately display product information, including prices and availability. However, errors may occur, and we reserve the right to correct any inaccuracies.
Manufacturing Defect
- Customer can visit any of the Titan Eye+ stores to address a manufacturing defect.
- Customer should ensure that the original invoice is available.
- In case a replacement of frame/SG is required, the customer will be given an option of buying the same or a higher priced frame. In case he/she chooses to go for a lower priced frame, the price difference will not be refunded.
- In case the customer has got the frame fitted with a lens from some other shop (non-Titan), we will not take responsibility for fitting damage.
Please Note: The exchange at store is not available for all the products, please check the product description page to know if the product you have bought can be exchanged at a store or not. - You can also contact our customer support team to guide you further in case you have received a defected product.
Note: Any wear & tear or product handling breakage issue will not be entertained as a defective product.
Orders and Payments
- Placing an order with SpexStation constitutes an offer to buy. We reserve the right to accept or decline orders at our discretion.
- Payment is due at the time of order placement. We accept major credit cards and other payment methods as indicated during the checkout process.
Discount and Warranty
Period of warranty for brands
| Products | Warranty |
|---|---|
| Frames | 6 month |
| Sunglasses | 6 month |
| Lens | 1 year |
Shipping and Delivery
- SpexStation aims to process and ship orders promptly. Delivery times may vary based on location and product availability.
- Shipping costs are calculated during checkout and are the responsibility of the customer unless otherwise specified.
Returns and Refunds
- We offer a 3 day satisfaction guarantee on all products. If you are not satisfied with your purchase, you may return it for a refund or exchange, subject to certain conditions.
- Returned items must be in their original condition and packaging, with all accessories included.
- Refunds are processed within a reasonable timeframe after receiving returned items.
Privacy Policy
- SpexStation values your privacy and handles your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and sharing of your information as described therein.
Intellectual Property
- All content on the SpexStation website, including text, graphics, logos, and images, is the property of SpexStation or its licensors and is protected by copyright and other intellectual property laws.
Limitation of Liability
- SpexStation is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products or services.
- Our liability is limited to the maximum extent permitted by law.
Changes to Terms
- SpexStation reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
- Continued use of our services after changes are posted constitutes your acceptance of the modified terms.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at 08950323029
Thank you for choosing SpexStation. We look forward to serving your eyewear needs with the utmost care and satisfaction.
